Privacy Policy
Last updated: December 13, 2025
1. Introduction
Mae ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI kitchen assistant service.
2. Information We Collect
Account Information:
- Email address (required for account creation)
- Name (if provided)
- Profile preferences
Usage Data:
- Questions and conversations with Mae
- Recipes you save and share
- Feature usage patterns
- Device and browser information
Payment Information:
- Billing information is processed securely by Stripe
- We do not store your full credit card details
Uploaded Content (Pro users):
- Photos of ingredients or recipes you upload
- Documents you share with Mae
3. How We Use Your Information
We use your information to:
- Provide and improve the Mae service
- Generate personalized recipe recommendations
- Process your subscription and payments
- Send important account notifications
- Respond to your support requests
- Analyze usage patterns to improve our service
- Protect against fraud and abuse
4. AI Processing
Your conversations with Mae are processed using AI technology to generate responses. We may use anonymized and aggregated conversation data to improve our AI models. Your personal information is not shared with AI model training without explicit consent.
5. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Companies that help us operate Mae (hosting, payment processing, email services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit (HTTPS) and at rest
- Secure authentication systems
- Regular security audits
- Limited employee access to personal data
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data
- Opt out of marketing communications
- Withdraw consent where applicable
To exercise these rights, please contact us at info@mae.recipes
9. Cookies
We use essential cookies to operate the Service, including authentication and session management. We may also use analytics cookies to understand how users interact with Mae. You can control cookie settings through your browser.
10. Children's Privacy
Mae is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. International Users
Mae is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your data may be transferred to and processed in the United States, where data protection laws may differ from your country.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. Your continued use of Mae after changes take effect constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: info@mae.recipes